Waffles & Jam

20130824-121514.jpg I heart waffles!  I recently purchased what I thought was to be the best of the best of waffle makers - the All-Clad Belgian Waffle Maker.  I have to say I have yet to make a successful belgian waffle in this thing.  I have tried numerous recipes, cooking spray/not, butter on the iron, more batter, less batter, I mean everything to get that perfect crispy on the outside fluffy on the inside waffle .... but nothing works.  I even called my local Williams Sonoma store to see if maybe I got a faulty one - they said they would replace it, but I keep trying thinking it's got to be me ... right?!  Read the reviews of these babies online - fabulous, everyone loves 'em. What on earth could I be doing wrong?